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web-bitdeals-content/md/en-US/faq.md
2025-09-05 16:44:52 +03:00

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## FAQ
🔹 **How does it work?**
Bitdeals signs every deal. The signature is a guarantee of the possibility of leaving a feedback of the seller and the money distribution between the parties according to the deal end status.
🔹 **What happens if the amount on a deal balance exceeds the sum of this deal?
In this case, upon completion of the deal, the excess amount will be transferred to the address of a buyer in this deal.
🔹 **How much is the service fees?**
We charge the service fee is 0.5% of a deal amount. Maximum service fee is 0.001 BTC. Bitcoin transaction fee is included in our service fee, currently it is from 200 to 2000 satoshi.
Commission of a deal arbitrator is set by the arbitrator.
🔹 **How-to check a PGP deal signature?**
To check the PGP deal signature you should use our [PGP key](https://bitdeals.org/pgp), and a PGP program for signature verification on your device, for example, the [GPG Suite](https://gpgtools.org/) for Mac users or the [Gpg4win](https://www.gpg4win.org/) for Windows users.
🔹 **Why you use Bitmessage?**
Because it is ensures a user privacy, since [Bitmessage](https://bitmessage.org/bitmessage.pdf) is a P2P communication protocol that encrypts messages, masks the sender and receiver of messages from others, and guarantees the sender of message cannot be spoofed.
🔹 **Can I sell a decriminalized drugs in my country?**
No, you can't. We don't provide our service at turnover of an age-restricted products. You can read the full restrictions list [here](../info/terms).
🔹 **Do you have the Bitcoin testnet support?**
Yes, we have. Please use special testnet PGP key: [testnet.bitdeals.org/pgp](https://testnet.bitdeals.org/pgp).